Web beacons

These are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and determine whether an email has been opened and acted upon. They allow us to understand whether a campaign is effective and interesting to you and whether you interact with the content we provide. We use this information to create content that is relevant and useful to you.

Tracking and Analytics Technologies

We share your data with the following tracking and analytics technology providers

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Google Analytics

We use Google analytics to collect audience to analyze trends, administer the site, and ensure that our site is accessible and viewable by our general audience. We do not have control over nor access to the information collected by this site and we recommend that you view their Privacy Policies for more information. https://policies.google.com/privacy

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Twitter Website Universal Tag

This is a tool from Twitter that makes it possible for to track website conversions and manage tailored audience campaigns. We use this to understand whether our twitter campaigns are effective and whether you interact with our content. For more information see https://twitter.com/en/privacy 

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Twitter conversion tracking

The twitter ads conversion code allows us to see which campaigns you reacted to. We use this to make our content more relevant. For more information see https://twitter.com/en/privacy 

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Facebook Pixel

Facebook Pixel is Facebooks conversion tracking system for ads on Facebook to websites. It allows us to see which Facebook campaigns you clicked on to land on our website or game. For more information see https://www.facebook.com/privacy/policy 

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Facebook Conversion Tracking

This technology allows us to see which advertisements you clicked. For more information see https://www.facebook.com/privacy/policy 

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Firebase

This technology allows us to track how you use the Shadow’s Edge game, when you first download it, which campaign brought you to it. For more information see https://policies.google.com/privacy

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GameAnalytics

This technology allows us to track how you use the Shadow’s Edge game, when you first download it, which campaign brought you to it. For more information see https://gameanalytics.com/privacy/ 

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Third party services

We may allow third parties to provide analytics services and provide you with other services, such as rewards programs. We will inform you about these third parties at the point of use with an option for you to opt in or out. These third parties may use cookies, web beacons, your account information (that you set up with these third parties) and other technologies to collect information about you on our Services and other websites and online services, such as your IP addresses, identifiers associated with your mobile device or applications on the device, the browsers you use to visit our Services, pages viewed, time spent on pages, links clicked, and conversion information. These third parties may also share this information with their customers and clients.  This information may be used by The Digging Deep Project, and these other companies to analyze and track data, determine the popularity of certain content, and better understand your usage. Some of these third-party service providers offer you a choice to opt out the collection of and/or sharing of this information. Please refer to their websites as to how to opt out.

How we share your Information 

Sharing with partners who help us create our products and services

It takes many kinds of skillsets to create our product and we don’t have all of those in-house. We may share your data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  Partners we are working with that can have access to your information to carry out work on our behalf:

• For the game development we work with game studio Stickylock ( www.stickylock.com ) to develop the Shadow’s Edge Game.

• To run the backend of the game, essentially the database where your game progress, journals and art are stored we have a contract with Microsoft Azure in place. ( www.azure.microsoft.com )

• To help us configure and operate the backend for the game we work with GSD Technologies (www.gsd-technologies.net)

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Sharing to comply with Legal requirements

We share your data with legal authorities in the following cases: 

• In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation; 

• If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of The Digging Deep Project or others; 

• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company 

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Sharing with Research Partners

We share your data in an aggregated and anonymized manner with academic research partners and partners who do machine learning on it for analytical purposes such as GSD Technologies mentioned above. By anonymizing and aggregating the data before transfer we ensure no identifiable information about you is shared without your explicit consent.

In case you sign-up for a research that uses the game Shadow’s Edge as an intervention, the research partner will ask for your consent directly to receive your data. We do not share any individual usage data without your explicit consent and for the specific studies you have opted in for.

Plugins used in our services

We use various plugins from providers such as Instagram, twitter, spotify, youtube, Wordpress, Wix to display content from those providers on our websites. The plugins may track usage data that can be linked back to your social media profile on those platforms. Please refer to their privacy policies to learn more about their data practices. 

Sharing with Advertising Services 

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We do not have Advertising Services in our products.  

Sharing with Partners for Campaigns or Competitions

When you sign up for specific campaigns, competitions or sweepstakes we ask for your consent to process your submission and personal data as listed in the section above about types of data we process. This includes sharing information with partners who help us fulfill prizes and gift vouchers.

Sharing with analytics partners

Please refer to section above on tracking and analytics technologies. 

Information you opt to share via Social Sharing Features 

Our services may offer social sharing features and other integrated tools (such as the “Like” buttons in Facebook or Instagram, or for example the option in Shadowgram to share images with your network). The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features. 

Please note: we inform our players about the best practices of sharing and other community rules of engagement on our website in our Community Guidelines.  

Automated decision making and profiling

We are not using any artificial intelligence or other tools for profiling and deep personalization or predictive technologies. In case we change this practice we will update this policy and inform you about this. 

International Transfer of Data 

The Digging Deep Project is based in the United States and the information we collect is governed by U.S. law.  By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries. 

All game data is stored in Europe in the Microsoft Azure region West data centers in the Netherlands. This means all data you upload to the game will be transferred to the Netherlands. Processing of your data can happen in Europe or in Latin America, if you are located there. The Digging Deep team is located in the US, Switzerland, the Netherlands and Portugal and your data might be accessed from these locations.

Additionally we may transfer data to our partners who do machine learning on the anonymized data. This partner is GSD Technologies based in the USA. We also might transfer data to our partner CINDE in Colombia for research purposes – but only if we have your explicit consent for this.

By reading this privacy policy, you acknowledge that personal data that you submit for publication through our social media channels, website or Shadowgram may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others. 

How we keep your data safe / Security 

The Digging Deep Project takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. 

Where other organizations process personal data as a service on our behalf, the persons responsible for GDPR compliance will establish what, if any, additional specific data security arrangements need to be implemented in contracts with those third-party organizations. 

We provide great care to protect the privacy of our players. The player's registration information and player content are stored on their local device and on a central service on Microsoft Azure.  

User generated content can be shared in-game in Shadowgram. Such content is also stored centrally at the Microsoft Service. User generated content can further be shared by taking a screenshot and sharing that screenshot via the device to any media or save it locally. The Digging Deep Project is not responsible for any of such shared content.  

External Links 

Our web site contains links to other sites. Please be aware that The Digging Deep Project, is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site. 

Contact Us 

If you have any questions about this document, our Services, our Privacy policy or wish to report a violation, please contact us at: privacy@shadowsedge.com. 

You may also contact our Privacy Policy Administration by writing to: 

Privacy Policy Administration 

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C/o DIGGING DEEP
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