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The DIGGING DEEP Project – Game Data Deletion Request

We understand that deciding to step back from our services is a personal choice, and we want to make the data deletion process as straightforward as possible. The Digging Deep project team will guide you through the steps, ensuring a smooth experience.To initiate the process, please follow one of the two options below:

Email Deletion Request:
If you prefer a direct approach, send an email to privacy@shadowsedge.com to promptly initiate the deletion of your account and game data.

In-Game Deletion:
Alternatively, you can delete your data directly from the game. Navigate to the pause menu and follow the provided instructions.

 

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We respect your privacy and want to be transparent about the types of data that will be deleted or retained, as well as any additional retention periods required by legal or business considerations. Upon account deletion, the following data will be deleted:

  • Journal entries

  • Art

  • Shadowgram posts

  • Game progress information

  • User name

  • Alias

  • Email address

However, in compliance with legal requirements and for legitimate business purposes, certain information may be retained even after account deletion. This includes cached or archived copies of your account information for a defined period. If users are comfortable, an anonymized copy of their journal entries and art may be kept for research purposes.

We prioritize your privacy and aim to provide clarity throughout this process. If you have any inquiries or require further clarification, our dedicated support team is available via email to assist you. Thank you for being a part of our community, and we wish you the best in your future endeavors.

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